Learn / Troubleshooting
Report a bug
Gather the details and log files that help get a problem fixed quickly.
Video coming soon
Step by step
- 01
Note your Oxtave version, macOS version, and the audio device, sample rate and buffer size from the status bar.
- 02
Write down the exact steps that cause the problem, starting from a new project if you can.
- 03
Describe what you expected and what happened instead.
- 04
Attach the latest log from ~/Library/Logs/com.oxtave.app and, after a crash, the newest file in the crashes folder.
- 05
If a plugin is involved, add its name, version and format, and check the logs for file paths you'd rather not share.
- 06
Send it from the Feedback page on this site — it goes straight to the issue tracker.
Oxtave is in alpha on macOS. Be one of the first in the studio.
Free · macOS · Alpha